Injustice
Dialing the telecommunication network provider's Customer care representative hotline,
ringing, connected.
Customer Care Representative Agent (CCRA): Hello good afternoon sir, welcome to XXX Customer Care Centre. How may I help you?
ME: Good afternoon, my name is Oluwafemi. I want to complain about the poor Internet data service I have been receiving from your network for some days now.
CCRA: Mr. Oluwafemi, If I may get you right, you have been receiving poor Internet service for some days now?
ME: Yes.
CCRA: I'm so sorry about that Mr. Oluwafemi. Please may I know the data plan you're on sir.
ME: Cheat, I'm using a browsing cheat that my friend did for me. It used to work so well before now.
CCRA: You mean you're using a cheat which is not legal sir?
ME: Yes, everybody does it including your this company you are representing. You make illegal deductions from your customers recharged account balances, you send irrelevant SMS as well.
CCRA: Are you calling with your number Mr. Oluwafemi?
ME: Yes.
CCRA: We will work on it sir. Is that all Mr. Oluwafemi?
ME: Yes, that's all.
CCRA: Thanks for your patience. Do have a lovely day sir. Goodbye.
ME: Goodbye.
................
My line is now blocked.
HEIGHT OF INJUSTICE
© FERT, 2015
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